Question 1

How long does it take for my order to be dispatched and delivered?

Accepted Answer

We aim to dispatch items within 1-5 working days. Custom frames may take longer, but you will be notified. Once shipped, items within the UK should arrive in 1-3 working days. International orders may take up to a couple of weeks to arrive (subject to customs).

Question 2

How do you ensure your specimens are ethically sourced?

Accepted Answer

Absolutely! We ensure all our specimens are ethically and sustainably sourced. For more details, please visit our 'Ethics' page on the website.

Question 3

I didn't get an order confirmation/shipping email.

Accepted Answer

Please check your spam folder.

Question 4

Are your wet specimens fixed with formlin?

Accepted Answer

Yes.

Question 5

Can I visit your shop to see the specimens?

Accepted Answer

Unfortunately, we do not have a physical shop. All our items are made to order from our Castleford workshop.

Question 6

I have an old framed specimen. Do you carry out restoration work?

Accepted Answer

Yes! We carry out repairs/restoration

Question 7

Can you source a particular specimen for me?

Accepted Answer

Yes, we often can. Please send us an email below and we will see what we can do for you.

Question 8

Do you carry out commissioned work?

Accepted Answer

Yes! Please contact us to arrange.

GET IN TOUCH & FAQ's

Still have a question? Get in touch...

DeadSet Co,
62 Derwent Drive

Castleford

West Yorkshire

WF10 3SY