POSTING & TIMESCALES

Please freeze any specimens as soon after death as possible to ensure they can be worked with. You can freeze ready for posting (following instructions below), meaning you can take the tub out, place in a box and post the day you are shipping without thawing out. - Package into something sturdy such as a plastic tub. - Place tissue under, around and over to make sure they cannot move around and get damaged in the post, however don’t pack too tightly or push down hard as you risk squashing them. Just enough so can’t get thrown around in transit. - Place tub into a box or any kind of additional packaging and pad. - Add a note inside with your name. <-- Very Important **Please make sure you remove any excess soil or dirt before shipping as this can cause damage** ​ Please post first class OR Special by 1pm and I recommend signed for peace of mind. Do not post on Friday or Saturday. Please only post Monday - Thursday.

Please see below average timescales, this is a guide only to provide a rough estimate. Many things can affect how long this takes including age and size, especially for tarantulas. The process must be done a certain way to mitigate issues. Jumping Spiders: 2 - 6 weeks Small/Young Tarantulas: 3 - 8 weeks Adult Tarantulas: 1 - 3 Months Mantids: 2 - 6 weeks Other Insects: 2 - 6 weeks Pre Dried (Anything): 1 week We will let you know once they are ready and provide updates as and when. We check commissions regularly. Please avoid chasing us as this increases the workload and in turn slows us down. Once dry we will aim to get your display finished within 1-4 weeks depending on workload.

Please see basic process below; Insects and Tarantulas only Step 1: Fill out commission request form Step 2: You'll be added to wait list Step 3: You'll be contacted when its time to send and provided instructions Step 4: On arrival we will start work preserving your pet, emptying and filling abdomen where appropriate and send photos to confirm happy with positioning etc. You will pay the 50% deposit at this stage. Step 5: We will regularly check and contact you when dry and moving to next stage Step 6: We will frame your pet, adding labels etc and then send a finished photo. This is when you will pay the balance with postage. Step 7: Your pet is posted back to you Wet Specimens only Step 1: Contact us with your requirements, detailing size and species Step 2: You'll be given an estimate and advised how to post Step 3: On arrival we will start work preserving your pet. This is done via museum grade preserving methods and we use formaldehyde. Step 4: We will regularly check and contact you when preservation is complete and they are moving to washing stage. Step 5: We will wash and fill with 70% isopropyl alcohol. We will send photos. This is when you will be asked to pay with postage cost. Step 6: They will stay in the 70% isopropyl alcohol for a few days and then it will be emptied before shipping. You will be advised how much alcohol you require to fill on arrival. Step 7: Your pet is posted back to you

Similar to tarantulas, insects ideally need to be posted within a few days of passing or frozen until you are able to. They must be posted to us via a 24 hour service (recommended you do signed for). Once in the freezer, the insect/mantid can stay until ready to be worked on. We can still work with them if they have started to or completely dried out, they will just need relaxing first (which we will do). Depeding on this, the abomden may not be able to be filled. If you are unsure, please message us. For ease, package them in a tub before freezing so can just take out of the day and no need to thaw first.

In order to be able to preserve your pet they need to be frozen as soon as possible after death (within 24 hours ideally) and posted to us via a 24 hour service (recommended you do signed for). Once in the freezer, they can stay until ready to be worked on. If you are unsure, send us a message and we will be happy to help. As long as they aren't freezer burned or shrived, they should be ok. For ease, package them in a tub before freezing so can just take out of the day and no need to thaw first. Please see "how to get them to us" section for a guide.

These can be posted to us in any time frame as we will need to relax them regardless. Moults must be in a generally good condition however we no longer fill the abdomens due to the majority been damaged during the moulting process.